- We have a $18.00 minimum product purchase for all
mail order
transactions. Most orders sent via USPS, so
allow 1 business week for delivery, unless otherwise specified; most orders
placed within 1-3 Business Days. Out of
stock items will be removed from invoice. We will
notify you if an item is out of stock, and you will not be billed until item is sent.
Express mail is available, but for malas, please still allow 72 hours to us
to hand-make your Mala for you!
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- RETURN POLICY...OUR GUARANTEE
- We carefully select each of our products to ensure
the highest quality. We want you to feel very satisfied with your purchase. If you are
unsatisfied for any reason, feel free to return your unused product in good,
resellable condition by contacting us within 10 days of delivery date for a full refund, less original shipping
charges, and expenses incurred to return the product to us. Please call for
a Return Authorization Number. We can
not liable for product misuse or customer damage, and can not offer a refund in these
circumstances. If you receive a damaged product, please retain packaging and notify us
immediately. You may be asked to submit damaged package to shipper to apply for
reimbursement. If it is determined that product was damaged by shipper, a replacement
product will be sent, or credit will be issued to customer. Orders returned after
10 days will be offered store credit or replacement at our discretion. Returns after 30
days from date of order can not be accepted. Thank you for your support!